Thanks! We are so grateful for Gary and the team at AerodiagnosticsTM. He has been a wonderful resource for our clinic and we appreciate his willingness to always be of assistance to us and our patients when needed.
AerodiagnosticsTM has been the best lab I've ever worked with and I'll pass the word to all of my group forums. Thank you so much for being responsive, quick in processing and friendly.
Gary, on Tuesday of this week I referred a patient to AerodiagnosticsTM who previously tested positive twice for SIBO then was attempting to have a breath test at another facility but had a very difficult time receiving information from the staff. After speaking at length with her, she ultimately wanted to test at home so I provided the phone number for AerodiagnosticsTM and advised her I was placing her in the best hands possible and that she would be treated exceptionally well (all true).
The patient called me this afternoon to thank me for referring her to AerodiagnosticsTM and stated that she had an amazing, outstanding, positive experience working with your group. I am not certain whom she spoke with but she stated all her questions were answered in a professional, educated, and very friendly manner and she very much appreciated the way she was treated. She also stated it was very refreshing to be treated so well by AerodiagnosticsTM as she often felt 'lost or like another number instead of a person' when working with most medical groups. She felt like the individual she spoke with genuinely cared and was eager to assist and did not rush her during the call. As she has other friends with similar health issues, she is happily referring them to AerodiagnosticsTM for assistance and is also advising her physician of her experience with AerodiagnosticsTM and the services you offer.
I wanted to share this praise with you as too many times an organization that offers such outstanding service never truly knows the impact they have on their clients, you and your staff are making a very positive difference in the lives of many.
Thank you for all that you and your staff do, very best regards to all!
Hi Gary. Thanks so much for your help the other day. I have to say compared to any other lab we work with, the support you offer is second to none. We actually did a SIBO event last week where there were patient examples of people recovering from SIBO and getting great results. I stood up and presented about AerodiagnosticsTM being the most accurate SIBO test available.
AerodiagnosticsTM was founded in June 2014 to serve patients' unmet needs. Patients confronted with gastrointestinal symptoms often suffer in silence for many years without resolution.
Patients who seek medical advice are routinely required to travel to clinics or hospitals typically located in urban areas. The Hydrogen ONLY (versus AerodiagnosticsTM Hydrogen & Methane) tests performed by many of these clinics and hospitals require the patent to schedule an appointment during the week and at a time that is convenient for the clinic or hospital staff. Additionally, these sites relegate the patient to more than three hours of testing with little to do in-between specimen collections.
These sites do not offer wifi or a quiet place to work or study during the test. AerodiagnosticsTM offers several convenient testing options. Our patients can take our tests in the convenience of their own home or place of employment, as well as at our comfortable site in Lexington Massachusetts. AerodiagnosticsTM friendly & experienced staff offer patient assistance from 9:00am ET - 6:00pm ET, Monday through Friday and after hours assistance via scheduled appointments.
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